Comprehensive Suite of Reporting Tools
We provide a complete line of data retrieval and management tools with online access to transaction, payment and reporting information.
SDM (Smart Dispute Manager) Merchant PortalSDM Merchant Portal is Global Payments’ case management (Retrievals, Chargebacks, Pre-Arbitration, Pre-Compliance and Good Faith Collections) solution that offers you a faster, more convenient way to access and respond to cases online. With SDM Merchant Portal, you can manage chargeback cases with point and click ease with features such as accepting or rejecting liability for cases while monitoring the overall progress and status of your cases.
- 24/7 secure access to chargeback cases
- Reporting capabilities
- Shorter time to initiate rebuttal process
- Up to 13 months of historical data
- Intuitive interface
- Document upload capabilities
A secure, data retrieval and management tool that provides 24-hour online access to transaction, payment and reporting information for customers using Global Payments’ services.