Under the terms of your Card Processing Agreement with us, it is your responsibility to ensure that your card processing equipment meets industry standards. You can find further details on this in your Merchant Operating Instructions in the ‘Using Your Own Equipment’ section (on page 12). This states that “It is your responsibility to ensure that your card processing equipment meets industry security standards. You must carry out, and bear the cost of all upgrades to your equipment which we, or your terminal supplier, may reasonably request from time to time. This includes any developments required to meet changes to Card Scheme Rules. Failure to meet these changes will result in non-compliance with some of these regulations and may incur charges or penalties and increase your chargeback exposure. Also, in your Terms of Service under clause 6.22 it states “If you do not rent your terminals from GP, you must ensure that your card acceptance systems (including any part provided by a third party) operate in accordance with the following documents which have been issued to you or any amended or reissued versions of these which shall also be issued to you:
- ‘Technical Specification For EFTPOS Systems’ – this outlines GP’s requirements for the functionality of your system
- ‘Technical Specification For EFTPOS Systems’ – this outlines the protocols which GP supports from time to time.
Additionally, GP may require, for reasons of fraud prevention or otherwise, that you install specific terminal functionality which will be notified to you in writing by GP.”