The modern consumer—with the ability to research, shop and pay for products and services across multiple channels—has created a complex customer journey and a significant challenge for businesses to meet their needs. With countless different paths to purchase, how can businesses determine the best engagement strategy now and adapt to evolving customer demands in the future?
In the first installment of our blog series surrounding the Internet of Things, Gloria Rismondo with Global Payments’ Product and Innovation Team discusses the IoT’s evolution into the consumer mainstream and the opportunity presented to businesses and consumers alike.
With approximately 80 million millennials in the United States alone and with their increased usage of smartphones, the world is literally at the tips of their fingers. How are millennials shaping the future of digital and mobile payments?
Over the past few decades, the payments industry has gone through significant changes. To understand this journey and what lies ahead, we will take a look at some of the key breakthroughs that have had a major impact on the world and the innovations that continue to revolutionize the payments industry.