Get Started with Mobile Pay and Start Accepting Payments On the Go

How to Get Started

Charge the reader using the enclosed charging cable. You can connect the reader and charging cable to a USB port. A full charge will be obtained in approximately 2 hours.
Download Quick Reference Guide

Step 1 Set Up a Global Payments Merchant Account

To apply for a Global Payments merchant account, visit the Online Application. You will need your bank account and routing number to complete the application. Upon approval, you will receive a welcome email with a 5 digit activation code.

Step 2 Download and Install the Mobile Pay App

Download the app from the link included in your welcome email or using the following links.  For Android™ smartphones and tablets, download the app at  For Apple® smartphones and tablets, download the app at You may also search for ‘Mobile Pay by Global Payments’ in the App Store® or Google Play™ and download the app.

Step 3 Activate Account

Open the Mobile Pay app and click ‘Activate Account.’ Here you will enter the 5 digit activation code you received via email and complete the activation process. 

Step 4 Plug in the Reader

Plug the reader into the audio jack of your smartphone or tablet. You may need to remove the protective case from your phone or tablet if it prevents reader from being properly plugged into the audio jack.  If the reader moves while swiping or inserting credit cards, use the enclosed stabilizer.  To use the stabilizer:

  1. Remove the existing small rubber pad from the bottom of the reader.
  2. Remove the tape coverings on the larger stabilizer.
  3. Line up the holes on the reader with the rubber knobs on the bottom of the stabilizer.
  4. Press down firmly on the stabilizer.

Note: You may need to maximize the media volume or other audio settings on your phone to make the card reader work properly. 

Step 5 Accept Payments

Swipe or insert the card when prompted by the Mobile Pay app.



** Leave the card in reader until the payment application prompts you to remove the card.


Power & Battery

Built-in Lithium Polymer Rechargeable Battery, 125 mAH, 3.7V


Via Micro USB to computer system or power adapter. Charge for 2 hours for full charge.

Light Indicator

Light ON
Green – Battery Full
Charge Red – Charging

Light Flashing
Green – During Transaction
Red – Low battery during transaction

In The Box

Reader, USB Cable, Stabilizer

For Questions Regarding

  • Merchant Application Status
  • Technical Assistance
  • Billing Questions
  • General Customer Service
Please contact us at 866.716.0521 or
Operating hours: 9:00am – 6:00pm EST (Mon-Fri)