SDM Merchant Portal is our chargeback management solution that offers you a faster, more convenient way to manage chargebacks and retrieval requests online. With SDM Merchant Portal, you can accept or reject liability for cases while monitoring the overall progress and status, making the management of chargeback cases effortless.
Reporting functionality on SDM Merchant Portal provides essential information on current and historical cases, so that an overall view is available at your fingertips. The ability to upload supporting documentation for retrieval requests to the portal can also save you money by reducing mailing and printing costs.