COMPREHENSIVE SUITE OF REPORTING TOOLS

We provide a complete line of data retrieval and management tools with online access to transaction, payment and reporting information.

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SDM (Smart Dispute Manager) Merchant Portal

SDM Merchant Portal is Global Payments’ case management (Retrievals, Chargebacks, Pre-Arbitration, Pre-Compliance and Good Faith Collections) solution that offers you a faster, more convenient way to access and respond to cases online. With SDM Merchant Portal, you can manage chargeback cases with point and click ease with features such as accepting or rejecting liability for cases while monitoring the overall progress and status of your cases.

24/7 secure access to chargeback bases
Reporting capabilities
Shorter time to initiate rebuttal process
Up to 13 months of historical data
Intuitive interface
Document upload capabilities

BusinessView

A secure, data retrieval and management tool that provides 24-hour online access to transaction, payment and reporting information for customers using Global Payments’ services.

Estatements

Timely, interactive and relevant information about payment transactions with “point and click” ease. Access an online replica of a paper statement through Global Payments’ secure Web portal anytime, anywhere. Plus, review the latest statement activity only a few days after the end of the month.