American Express®

As one of the world’s largest issuers of credit and charge cards, American Express® processes millions of card transactions a day and could deliver additional value to your business. Global Payments has made it easier for you to accept American Express Cards and attract preferred customers to your store. Since late 2016, Global Payments has been acting as an authorised service provider for the processing of American Express transactions*. For small businesses, the benefits provided with this service solutions are as follows:

*eligibility criteria apply

American Experess

Key Benefits

With American Express Acquiring Program, you get streamlined on-boarding, single deposit payment, a single statement for all card transactions and speedy initial set-up.

Amex

  Additional Benefits

  • One Statement and Reporting - One monthly statement and single reporting portal for your American Express®, Visa®, Mastercard®, Discover® and PayPal® transactions
  • Single Payment - Convenient payment of your American Express®, Visa®, Mastercard®, Discover® and PayPal® transactions to the depositary account on file with Global Payments. Global Payments will also provide all chargeback and retrieval processing for American Express transactions. This simplifies your payment acceptance experience and services as Global Payments offers complete processing services for American Express
  • One Point of Contact - Global Payments is your single point of contact for all customer service and support needs
  • Customer Retention - Merchants gain access to American Express' preferred Card Members which drives new customers to your store and aids in customer retention through acceptance of the consumer’s preferred payment type
  • Free Marketing Services to Grow Your Business - Through acceptance of American Express Cards, you gain access to American Express Card Membership and can drive additional customers to your store and increase sales by taking advantage of free marketing offered by American Express
  • Simplified card processing - Your American Express transactions will be settled by us together with all other transactions you process in one single credit to your bank account
  • Simple record-keeping - The statement that we provide you with will also include your American Express transactions, helping you to save time on reconciliation
  • Streamlined timescales - You’ll receive payment for your American Express transactions in line with our standard crediting timescales. We’ll collect your monthly service charges for your American Express transactions at the end of the month, as we will for your other charges
  • One stop servicing - We’ll be your point of contact for all your card processing queries, including those for American Express

Exceed your customers' payment expectations,
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*Lines are open from 9am to 5pm, Monday to Friday, except public holidays.
**Lines are open from 9am to 6pm, Monday to Friday, except public holidays, calls may be recorded.
We also provide a Textphone service on 0345 602 4818.