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When You Take A Payment By Credit Or Debit Card, You Fire Off A Complex Sequence Of Operations That Result, Just A Few Seconds Later, In The Payment Being Authorised Or Declined.

But in those few seconds, a whole series of security checks, communications and analysis of the trustworthiness of the transaction has taken place. And it doesn’t stop there, because until the payment is actually in your bank, the sale isn’t complete.

The good news is that it all happens quietly behind the scenes. Its part of our job to make sure that all you see of it is fast approval and rapid payment. Sometimes, though, circumstances require that you need to get a little more involved. A customer may dispute a payment, leading to a chargeback, for example. That’s when a broad understanding of what’s going on can help you.