What it’s like to work at Global Payments UK

Values

At Global Payments UK we believe a company is known by the people it employs.

The foundation for all successful companies is the creation and adherence to a set of corporate values.

Global Payments Corporate Values are demonstrated daily by our employees;

  • Our people come first
  • The partner of choice
  • Make it easy to do business with us
  • Be personally accountable
  • Timely and consistent execution

Charity and Community

As a Service. Driven. Commerce Company, Global Payments does its utmost to be a responsible corporate citizen and our employees demonstrate passion and enthusiasm for making a difference in the lives of others.

Each year our employees nominate a different charity to support, this year we are proud to support Teenage Cancer Trust and will organise a number of community events through the year to raise funds.

We also hold an annual Day of Service where employees are invited to take part in community activities, volunteering their time to help out either with local community activities or for the charity of the year.

We are also a partner of Leicester Tigers Rugby Team and take part in their annual touch rugby tournament. Through our partnership with the Tigers we are also able to offer the Global Payments Healthy Schools programme for local primary schools.

People

Ellis Benjamin

Major Account Manager

I joined Global Payments back in 2010, where I started on the Customer Helpdesk Team, I spent around 5 years in this role where I developed strong card processing and industry knowledge. After moving to the Telesales Team for 2 years, there was the opportunity to join the Client Relationship Team, which was a step up but also a step into another customer service driven department which was perfect for me and my progression. After a year on the team I was given the opportunity to apply for the role as a Major Account Manager, to which I was successful and I’m currently relishing the role and the challenges it brings.
Overall Global Payments is a great company to work for, who provide all the tools to create the perfect environment for growth.

Christine Wigg

Customer Service Delivery Support Associate

My journey started back in 1977 at Midland Bank, progressing through HSBC to Global Payments. This time has seen me undertaking debt counselling, lending, chief cashier, various admin roles to my current role in the UK Scanning Team. My current role allows me to get involved in other projects too including an off-site storage project, being part of the Wellbeing Group and getting involved in our charity fundraising days, ‘Challenge a Cricketer’ where I beat the Leicestershire Cricket Team at sit ups! I enjoy the work I do and all the extra things I have been able to be involved in during my 41 years of service.

Rupa Saparia

Compliance Manager

I joined the company in 2005 and started off completing admin tasks within the Operational teams, this led to becoming team leader for two different teams. Through the different opportunities that have been available to me, I have gained further experience and skills through working in various departments and with individuals at different levels. I have now been part of the Compliance team for 2 years where I manage the monitoring programme and assist the business with meeting regulatory requirements. The support I have personally received from the different individuals and management has been tremendous and allowed me to get to where I am today.

Husain Kola

Manager, International Portfolio Management

I joined Global Payments in 2006, I was nervous joining the financial and technology industry however with the support and guidance from excellent leaders and great training provided I felt confident in my new role. I joined the Retentions Team and enjoyed working to retain customers in a busy wider team, whilst in the team I was given the opportunity to deputise in a Team Leader role. Three years later I went for a promotion as was successful in becoming a Portfolio Management Officer which helped me learn more about relationship management. I now work as Customer Experience Manager and have the opportunity to travel with work, liaise with teams across the world and most important of all help customers remain satisfied.

Benefits

Childcare Vouchers

Eligible employees can use this scheme to receive tax and NI savings on registered or approved childcare.

Cycle To Work

You are able to take advantage of a tax efficient, government backed, cycle to work scheme offering the chance to buy a bike and accessories up to the value of £1,000.

Educational Assistance

Our educational assistance program is designed to encourage you to enhance your knowledge and skills by helping to pay for costs of relevant development. Each application is assessed on an individual basis dependent on your role within Global Payments.

Employee Assistance

We provide a confidential service to support you with counselling and referral services, along with specific bereavement support services, if needed. The employee assistance support is confidential and available for all employees to use.

Glasses

Where applicable, support may be given to purchase glasses if needed for work.

Health Assessments

All Band 4 Managers and above are eligible to receive a Complete Health Assessment once every five years to understand your overall health and identify future health risks.

Holidays

We provide competitive holidays in addition to associated statutory holidays. Dependent on your role you could be entitled up to 30 days holiday per annum with a further 8 days for bank holidays. Further details are specified in your contract of employment.

Income Protection

Should you be unable to work for more than 52 or 26 weeks (subject to contract), subject to the insurers assessment, this insurance plan will pay out 75% of your base salary less state benefit for up to five years.

Medical Cover

We offer comprehensive private medical insurance for all managerial employees including their spouse and/or dependants.

Pension

We provide you with an opportunity to join the Pension Scheme, with the rules of the scheme being dependent upon your contract of employment.

Share Scheme

To encourage ownership in the company, we offer you the opportunity to purchase Global Payments Inc. shares at a reduced price, paid for through deductions from your salary.

Bonus Scheme

Working for us gives you the opportunity to earn an annual bonus. This is paid dependent on both company and individual performance.

Season Ticket Loan

We offer employees an interest free season ticket loan, if you travel to work by train or bus, which is repaid directly from your monthly pay.

Life Assurance

We provide you with life insurance. The level of cover is set at 3x base salary for all staff, increasing to 5x base salary for pension scheme members.

Sickness Entitlement

After six months employment with us, we will provide company sick pay whilst you are absent from work. The level of sickness payment will be dependent upon your contract of employment and also increases with length of service.

Spouse Lump Sum Payment

Should the worst happen, Global Payments will provide an 8 x base salary lump sum payable to your spouse or civil partner.

Office Locations

Global Payments UK
110 Southwark Street
London
SE1 0SU

Global Payments UK
Leicester Head Office
51 De Montfort Street
Leicester
LE1 7BB

Interested?

Search and apply one of our available positions

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We also provide a Textphone service on 0345 602 4818.