Customer Support

Payments
- - Payments
  - Accept a wide range of payments anywhere, anytime.
    Learn More
- - In-Person
  - Get paid in store with best in class payment card readers
  - Online
  - Power secure ecommerce and online payment acceptance
  - Mobile
  - Get paid fast with our powerful mobile POS solutions
  - Unified Commerce
  - Seamless payment experiences on one global platform
- - Installment Payments
  - Offer greater payment flexibility for a worry-free shopping experience
  - Integrated
  - Payments technology integration for developers
  - Internet of Things
  - Shape the future with IoT payment integrations
  - Point of Sale
  - Accept and manage customers easily with proven POS solutions
Business Solutions
- - Business Solutions
  - Take advantage of a powerful suite of business tools connected to your payments data.
    Learn More
- - Merchant Portal
  - Use customer insights to make better business decisions
  - Customer Engagement
  - Drive new revenue and boost customer loyalty
- - Business Loans
  - Fuel your growth with a business loan delivered in 24 hours
  - Gift & Loyalty
  - Drive new revenue and boost customer loyalty
Industries
- - Industries
  - One size doesn't always fit all. Our industry solutions can be customized for your path to success.
    Learn More
- - Restaurant
  - Fast, flexible restaurant software
  - Retail
  - Technology made for more sales
  - Hospitality
  - Tailored to serve the needs of your property
  - Education K-12
  - Centralized payment solutions for schools
- - Campus
  - The complete approach to campus payments
  - Entertainment
  - Solutions that fuel fandom
  - Nonprofit
  - Powerful fundraising & event tech
- - Petroleum & Convenience
  - Quick checkout for customers
  - Salon and Spa
  - Stress-free payments for your clients
  - Accounting
  - Easy-to-use payment solutions for accountants’
Work With Us
- - Work With Us
  - Payment and business solutions for every type of business.
    Learn More
- - Small Business
  - Simplify commerce for you and your customers
  - Enterprise
  - Enterprise payment solutions to generate revenue at scale
  - Multinationals
  - Seamless commerce on a global scale
- - Partners and Dealers
  - A referral program to add value to your customers
  - Developers
  - Easy-to-access documentation, payment APIs and SDKs
About Us
- - About Us
  - Over 2 million businesses around the world count on us.
    Learn More
- - Our Story
  - For over 50 years, we've helped businesses prosper
  - Investor Relations
  - News, earnings and executive management
  - Careers
  - Join our team of experts
- - Payments in Focus
  - Insights and perspectives
  - Corporate Citizenship
  - Giving back is core to our values
  - COVID-19 Resources
  - Supporting you during COVID-19
Contact Us
- - Contact Us
  - We’re here to help 24/7.
    Learn More
- - Customer Support
  - Reach out via phone or email
  - Contact Sales
  - Tell us about your needs
- - Developer Portal
  - Integrations, plugins and more
  - Support Resources
  - Customer support materials and more
Log In
Sign Up

Payments
- - Payments
  - Accept a wide range of payments anywhere, anytime.
    Learn More
- - In-Person
  - Get paid in store with best in class payment card readers
  - Online
  - Power secure ecommerce and online payment acceptance
  - Mobile
  - Get paid fast with our powerful mobile POS solutions
  - Unified Commerce
  - Seamless payment experiences on one global platform
- - Installment Payments
  - Offer greater payment flexibility for a worry-free shopping experience
  - Integrated
  - Payments technology integration for developers
  - Internet of Things
  - Shape the future with IoT payment integrations
  - Point of Sale
  - Accept and manage customers easily with proven POS solutions
Business Solutions
- - Business Solutions
  - Take advantage of a powerful suite of business tools connected to your payments data.
    Learn More
- - Merchant Portal
  - Use customer insights to make better business decisions
  - Customer Engagement
  - Drive new revenue and boost customer loyalty
- - Business Loans
  - Fuel your growth with a business loan delivered in 24 hours
  - Gift & Loyalty
  - Drive new revenue and boost customer loyalty
Industries
- - Industries
  - One size doesn't always fit all. Our industry solutions can be customized for your path to success.
    Learn More
- - Restaurant
  - Fast, flexible restaurant software
  - Retail
  - Technology made for more sales
  - Hospitality
  - Tailored to serve the needs of your property
  - Education K-12
  - Centralized payment solutions for schools
- - Campus
  - The complete approach to campus payments
  - Entertainment
  - Solutions that fuel fandom
  - Nonprofit
  - Powerful fundraising & event tech
- - Petroleum & Convenience
  - Quick checkout for customers
  - Salon and Spa
  - Stress-free payments for your clients
  - Accounting
  - Easy-to-use payment solutions for accountants’
Work With Us
- - Work With Us
  - Payment and business solutions for every type of business.
    Learn More
- - Small Business
  - Simplify commerce for you and your customers
  - Enterprise
  - Enterprise payment solutions to generate revenue at scale
  - Multinationals
  - Seamless commerce on a global scale
- - Partners and Dealers
  - A referral program to add value to your customers
  - Developers
  - Easy-to-access documentation, payment APIs and SDKs
About Us
- - About Us
  - Over 2 million businesses around the world count on us.
    Learn More
- - Our Story
  - For over 50 years, we've helped businesses prosper
  - Investor Relations
  - News, earnings and executive management
  - Careers
  - Join our team of experts
- - Payments in Focus
  - Insights and perspectives
  - Corporate Citizenship
  - Giving back is core to our values
  - COVID-19 Resources
  - Supporting you during COVID-19
Contact Us
- - Contact Us
  - We’re here to help 24/7.
    Learn More
- - Customer Support
  - Reach out via phone or email
  - Contact Sales
  - Tell us about your needs
- - Developer Portal
  - Integrations, plugins and more
  - Support Resources
  - Customer support materials and more

CUSTOMER SUPPORT

We are involved, engaged and driven to serve our customers, to the best of our abilities. We go above and beyond what is required. We approach every situation with a consultative mindset and offer solutions to meet your needs.

Call 800.263.2970

Support Resources

Access a variety of resources including quick start guides, comprehensive user manuals and how-to videos. Find what you’re looking for!

Get Started

Business Loans

Global Payments is proud to partner with some of Canada’s leading alternative lenders to bring you a smarter, faster way to access financing and give your business the boost it needs.

Business Loans

Code Of Conduct

Global Payments Canada is pleased to confirm its continued commitment to the Code of Conduct for the Credit and Debit Card Industry in Canada, including enhancements introduced by The Honourable Joe Oliver, Minister of Finance, on April 13, 2015.

Code Of Conduct

Our Customer Centre Department

Global Payments has structured the Customer Care Department to ensure representatives have the technology and tools needed, with the proper levels of management support, training and supervision. The result is a team that daily demonstrates its dedication to quality and service through:

Quality Assurance
Relationship Management
Premier Relationship Support
Risk Management
Technical Support

Here you'll find guides, resource information and customer support resources to answer questions and assist with online merchant portfolio management.

What Is Phishing GPC Financial Corporation Global Payments Systems

Industry Initiatives

Informational tool to help keep merchants informed of pertinent industry information.

Prevent Fraud

Tips for preventing fraud, including: best practices and procedures, identifying suspicious signals indicating fraud and card-not-present cautions.

Card Acceptance Guide

Reference guide for information and card payment options to ensure merchants are implementing best practices for card acceptance.

Alerts

Global Payments never sends emails requesting customer passwords or log-in credentials. Protect your personal information never click on unsolicited web links or attachments provided in an email or other correspondence.

Getting Help

Global Payments offers a toll-free Technical Help Desk, which is available 24 hours-a-day, 7 days-a-week to provide technical and procedural support, including application questions, equipment inquiries and training issues. Help Desk representatives are courteous and knowledgeable, having received extensive customer service and technical training.

Call 800.263.2970