Global payment systems (GPS) FAQs

Subscribe to GPS services to process credit/debit cards?

If you have (or are contemplating) a system (software and/or hardware) that supports Global Payment Systems or GPS, you will need to have the following:

  1. Merchant Bank Accounts and Merchant Numbers for any of the cards that you may wish to accept.
  2. GPS Processing Account in the currency of your merchant accounts:
  • Canadian Dollar Processing Account
  • U.S. Dollar Processing Account
  1. Software/Hardware drivers provided by your system vendor to connect to GPS’s Toronto/Atlanta Platform.
  2. You will be required to complete a GPS Service Application Form which will provide us with your Visa/MasterCard Merchant numbers (as well as any other card types you will be accepting), business name, address, void cheque and other information. This is necessary in order for our Host to know who you are, what type of system you have and where to deposit your funds.

Set Up a GPS Canadian Dollar Processing Account?

In order to set up a GPS Canadian Dollar Processing Account, you must first have established your merchant accounts for the cards that you would like to accept with the various Financial Institutions.

  1. Complete a GPS Service Application Form for each one of your locations that will require the service. Photocopy a Void Cheque from both your Visa and MasterCard Merchant Bank Accounts. If you only have one Bank Account, then please provide the corresponding void cheque. Fax the completed Service Application Form and Void Cheque copies to 416-644-5964.
  2. GPS will verify the merchant numbers and banking information with the Financial Institutions and will implement your account upon confirmation from each institution. This process takes approximately three (3) weeks but it can take longer if the information on the Service Application Form is incorrect or unclear. It is wise to carefully complete the Service Application Form to ensure prompt setup.
  3. Once GPS has completed the set-up of your account, the Service Application Form will be returned to you with the bottom portion filled out with the ID’s required (mainly a Terminal/Merchant ID) to configure in your system. Your account is now active on GPS’s network and is available when you are.
  4. Configure your system with these ID’s or provide them to your System Vendor who will configure your system. GPS cannot assist you in the configuration of your system as there are more than 2,000 different vendor products certified on our network. For assistance in configuring your software/hardware, we suggest you contact your vendor.
  5. Once your system has been configured, you are ready to begin processing transactions on-line to GPS.
  6. After the first day of processing, please check with your Visa and MasterCard Merchant Services to ensure your funds are flowing to the correct accounts.

Set Up a GPS U.S. Dollar Processing Account?

In order to set up a GPS U.S. Dollar Processing Account, you must first have established your merchant accounts for the cards

  1. Complete a GPS Service Application Form for each one of your locations that will require processing the service. Photocopy a Void Cheque from both your Visa and MasterCard Merchant Bank Accounts. Fax the completed Service Application Form and Void Cheque copies to 416-644-5964. Please ensure to checkmark the US$ box on the Application Form.
  2. GPS will verify the merchant numbers and banking information with the Financial Institutions and will implement your account upon confirmation from each institution. This process takes approximately three (3) weeks but it can take longer if the information on the Service Application Form is incorrect or unclear. It is wise to carefully complete the Service Application Form to ensure prompt set-up.
  3. Once GPS has completed the set-up of your account, the Service Application Form will be returned to you with the bottom portion filled out with the ID’s required (mainly a Terminal/Merchant ID and Bank ID/ICA) to configure in your system. Your account is now active on GPS’s network and is available when you are.
  4. Configure your system with these ID’s or provide them to your system vendor who will configure your system. GPS cannot assist you in the configuration of your system as there are more than 2,000 different vendor products certified on our network. For assistance in configuring your software/hardware, we suggest you contact your vendor.
  5. Once your system has been configured, you are ready to begin processing transactions on-line to GPS.
  6. After the first day of processing, please check with your Visa and MasterCard Merchant Services to ensure your funds are flowing to the correct accounts.

Set Up a GPS Interac (Debit Card) Processing Account?

In order to set up an account for Debit Card processing, you must first have a system that is certified to process Interac Debit Card transactions on GPS/ Global Payment Systems’ network. Please check with your system/software vendor to verify availability.

Once you have verified this, your System Vendor from whom you purchased the credit card system should provide you with a contact at GPS in order to obtain further Debit documentation, purchase order, Debit contract, etc.

Set Up a GPS Internet Processing Account?

In order to process credit card transactions from an Internet site, you will need to subscribe to an ecommerce Service Provider. These providers will advise you on how they set up your Internet Processing Account on your behalf and will advise you when you are ready to begin processing.

Follow the steps under Set-up a GPS Canadian $ Processing Account? and / or Setup an GPS U.S. $ Processing Account? To establish your credit card processing account(s) with GPS.

Once your account is set up, GPS will forward your Terminal/Merchant ID’s to you and your Service Provider for set up on your behalf.

Get my system to communicate to GPS?

GPS supports a wide array of communication methods, including Direct dial-local access, Datapac 3101, TCP/IP (SSL, VPN, and other IP Third Party Interfaces), ISDN, Datapac 3000 (X.25), Satellite, RF, Wireless (Cell), SNA and more. The most important thing to understand is what communication methods your system supports, not what GPS can support (because we support almost any communication method). Please ensure that you have discussed the communication methods with your system vendor prior to contacting us. You may be required by your system vendor to purchase additional components to support a particular method of communications which may delay your implementation.

Get the monies into my Bank accounts through GPS?

Merchant Deposits / Data Capture

TYPES OF DATA CAPTURE:

  • If your system is a TERMINAL-BASED data capture system – the card data is held in your system and you initiate a “Settlement” transaction which transfers the data to GPS’s Host. Once GPS receives the Settlement transaction, it will process the data for deposit. The Settlement transaction must be done before 03:00 EST in order for you to be paid the next business day.
  • If your system is a HOST-BASED: TIME-INITIATED system – the card data is held on the GPS Host for AUTOMATIC closing. GPS cuts off the account everyday at 01:00 EST and processes the data for deposit to be paid the next business day.
  • If your system is a HOST-BASED: MERCHANT-INITIATED system – the card data is held on the GPS Host until you initiate a “Balance/Close” transaction request. Once GPS receives the Balance/Close transaction, it will process the data10/14/2014 Global Payments Inc. Canada - Global Payment Systems Questions and Answers for deposit. The Balance/Close transaction must be done before 03:00 EST in order for you to be paid the next business day.

Data is forwarded to the Financial Institutions during their operating days which is Monday to Friday excluding Holidays.

Therefore, Friday, Saturday and Sunday data is always forwarded to your Financial Institutions on Mondays (except if it’s a holiday).

On the day that the Financial Institutions receive your data, they will process the deposits and update your Merchant accounts. The updating of the Merchant accounts can occur at any time that day or overnight, therefore, you may not see the entry in your account until the next day. However, it will be valued for the day it was received at the bank. You can check with your Financial Institution (Merchant Services) on their processing time frames.

If you have selected services from your Financial Institutions that transfer your funds to other accounts and/or between banks, please ensure that you understand these processes before calling GPS to research where your funds have been routed. These services may entail further delays in processing the deposits to your bank accounts. Please direct any inquiries regarding these services and timeframes to your Financial Institution.

Financial Institutions in Canada offering Merchant Accounts?

GPS processes data to virtually any Financial Institution in Canada. For a listing of Canadian Financial Institutions and the type of merchant accounts they offer, e-mail us