Comprehensive Suite of Business Management Tools
We provide a complete line of data retrieval and management tools with online access to transaction, payment and reporting information.
SDM (Smart Dispute Manager) Merchant Portal
Global Payments’ chargeback management solution – SDM Merchant Portal – offers you a fast, convenient way to manage chargebacks and retrieval requests online. Through the intuitive interface, you can manage chargeback cases with point-and-click ease, upload supporting documentation and monitor the overall progress and status of your cases.
- 24/7 secure access to chargeback cases
- Reporting capabilities
- Shorter time to initiate rebuttal process
- Up to 13 months of historical data
- Intuitive interface
- Document upload capabilities
A secure, data retrieval and management tool that provides 24-hour online access to transaction, payment and reporting information for customers using Global Payments’ services.