Get Started with Mobile Pay and Accept Payments On the Go

pay

Grow Your Business

Convenient. Simple. Secure.


Mobile Pay turns your Android or iOS device into a payment terminal and merchant business tool with a single point of sale app. 

  • Process cash, magstripe or chip card (EMV) transactions
  • Accept tips, email customer receipts, track inventory and more
  • Avoid costly chargebacks by accepting chip card
  • Manage your business and create detailed reporting with the companion web portal

Monthly fee: $19.95


Processing fees:

Mobile Pay Pricing

Mobile Card Reader: $59

Processing:

Visa, Mastercard, Discover

  • 2.75% per swipe or dip
  • 3.5%+10¢ per manually keyed transaction

American Express

  • 2.95% per swipe or dip
  • 3.7%+10¢ per manually keyed transaction

How to Get Started

Charge the reader using the enclosed charging cable. You can connect the reader and charging cable to a USB port. A full charge will be obtained in approximately 2 hours
Image of Charge Reader
  • Step 1 Set Up a Global Payments Merchant Account

    To apply for a Global Payments merchant account, visit the Online Application. You will need your bank account and routing number to complete the application. Upon approval, you will receive a welcome email with a 5 digit activation code.

    When you accept a card payment from a customer, you’re responsible for the safety and security of their card details. You have to know that everything’s being done right as you’ll have to demonstrate compliance to several strict criteria.

  • Step 2 Download and Install the Mobile Pay App

    Download the app from the link included in your welcome email or using the following links. For Android™ smartphones and tablets, download the app at https://globalmpos.com/android. For Apple® smartphones and tablets, download the app at http://globalmpos.com/ios. You may also search for ‘Mobile Pay by Global Payments’ in the App Store® or Google Play™ and download the app.

  • Step 3 Activate Account

    Open the Mobile Pay app and click ‘Activate Account.’ Here you will enter the 5 digit activation code you received via email and complete the activation process.

  • Step 4 Plug in the Reader

    Plug the reader into the audio jack of your smartphone or tablet. You may need to remove the protective case from your phone or tablet if it prevents reader from being properly plugged into the audio jack.  If the reader moves while swiping or inserting credit cards, use the enclosed stabilizer.  To use the stabilizer:

    1. Remove the existing small rubber pad from the bottom of the reader.
    2. Remove the tape coverings on the larger stabilizer.
    3. Line up the holes on the reader with the rubber knobs on the bottom of the stabilizer.
    4. Press down firmly on the stabilizer.

    Note: You may need to maximize the media volume or other audio settings on your phone to make the card reader work properly. 

  • Step 5 Accept Payments

    Swipe or insert the card when prompted by the Mobile Pay app.


    Insert


    ** Leave the card in reader until the payment application prompts you to remove the card.

    Swipe


Card Reader

Power & Battery

Built-in Lithium Polymer Rechargeable Battery, 125 mAH, 3.7V

Charging

Via Micro USB to computer system or power adapter. Charge for 2 hours for full charge.

Light Indicator

Light ON
Green – Battery Full
Charge Red – Charging

Light Flashing
Green – During Transaction
Red – Low battery during transaction

In The Box

Reader, USB Cable, Stabilizer

Card Reader LED Indicators

  • All LEDs off - button release to power down

  • Red LED on - device starting up/charging battery

  • Red LED off - fully charged

  • Red LED flashing - low battery

  • Green LED on - Bluetooth is connected

  • Green LED flashing - standby mode/waiting to connect to Bluetooth



Troubleshooting

Issue Recommended Action
Device cannot be paired
  • Press the power button to restart your device.
  • Check if you can find the device's serial number (shown on the back of the device) in the Bluetooth Reader lists in the app.
Device cannot read your card successfully
  • Check if the device has power when operating and ensure devices are connected.
  • Check if the application instructs to swipe or insert card.
  • Ensure there is no obstacle in the card slots.
  • Check if the magstripe or chip of the card is facing the right direction when swiping or inserting card.
  • Swipe or insert card with a more constant speed.
Device lost connection with smartphone or tablet when the device is auto-off
  • Press the power button to turn on the device again. The device will automatically connect with your smartphone or tablet again.
  • The device may be at lower battery level, please use the USB cable to recharge it, then retry.
  • Ensure the device or smartphone/tablet is within the reception range.
Device does not work with phone or tablet
  • Ensure the Bluetooth function of your smartphone or tablet is turned on.
    Device has no response
    • Use a paper clip to press the reset button at the bottom for reboot.

     
    For Questions Regarding

    • Merchant Application Status
    • Technical Assistance
    • Billing Questions
    • General Customer Service
    Please contact us at 866.716.0521 or USsupport@globalmpos.com
    Operating hours: 9:00am – 6:00pm EST (Mon-Fri)