Global Payments Customer Service
Truncation Compliance Questionnaire Form 2

Note: Do Not Use this form if you are using one of these brands of POS equipment:

  • OMRON
  • OMNI 390
  • Tranz 420
  • Checkmate 2010

Please provide the following information, so that Global Payments can help you ensure your transaction processing equipment is in compliance with local laws and Visa/MasterCard regulations.

Merchant ID Number:  
Phone Number:  
 
Type of Business (Check One)
Retail  
Restaurant  
Internet  
Lodging  
       Does your Point of Sale device contain Check In/Check Out features? Yes   No
Mail/Telephone Order  
       Does your Point of Sale device utilize:
             AVS: Yes   No
             Order Number: Yes   No
Other: Please describe

Fraud Control
Does your terminal require you to key in the last four digits of the card number after a swipe?
Yes   No
Does your terminal require you to view the entire card number and press enter to confirm?
Yes   No
Does your terminal require you to perform both of these functions?
Yes   No

Hardware Information
Terminal Model:
Number of Terminals:
Printer Type:
Do you accept Debit? Yes  No
    If yes, PIN pad type:

PC Software
Retail PC @dvantage      Version:
Purchase Card      Version:
PC Hub      Version:
PC Batch      Version:

Card Types
Please indicate all card types or other payment options you accept via your point of sale device.
American Express      SE #:
Discover      Discover #:
Diners      Diners #:
JCB      JCB #:
Gift Card      #:
Check Services      Please indicate vendor and identification number:

Terminal Features
 
Does your terminal perform an automatic close? Yes   No
    If yes, do you know what time this happens?
Do you utilize a pre-authorization function? Yes   No
Please tell us any other special features you may have:

Pertinent Dialing Information
 
Are your phone lines rotary or tone? Rotary   Tone
When dialing out, do you need to first dial a special number (such as a 9 or 8)?
    If so, please describe:

We will be contacting you in the near future to schedule an appointment to update your terminal software to a truncation compliant application, please provide us the key contact(s):
Contact:
Best days/times to contact:

 

 
 
   

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