POS Procurement, Setup and Maintenance

Global Payments Europe provides its customers with a complete portfolio of services for POS network maintenance.

Key Benefits

• POS-NET® with 11 hub locations.
• Superior maintenance coverage
• Central processing
• Partner networks
• Complete services
• Continuing development
• Voice authorization support

Features List

• Maintenance services cover the whole POS life cycle.
• Hardware procurement
• Set-up and installation
• Maintenance and Repairs
• De-installation and Disposals

Currently supported POS types:

• Bull Amadeo
• Ingenico
• Elite 510, 712, 770, 790 GSM/GPRS
• Ingenico 5100
• Thales Artema
• Hypercom
• VeriFone OMNI

Communication methods supported:

• Dial-up connection (public PTT service)
• X.25
• GSM
• ISDN
• ISDN DIR-IS
• TCP/IP
• GPRS

How It Works

• At service implementation, the customer specifies the functionality required.
   
• POS software is updated or developed to comply with GPE authorization and maintenance standards. If needed, software is customized to provide functionality required by the customer.
   
• At operations, the customer orders POS installation to required site. The POS is updated with required communication keys and merchant-specific data; the device is dispatched to merchant outlet and installed. Merchant personnel are trained on site. Authorization center and back-office data bases are updated to process transactions at the POS.
   
• During the POS operations, a hot-line is available for merchant assistance, voice authorization, and network monitoring.