Personalization

Global Payments Europe provides its banking and non-banking customers with complete card issuance services in high capacity and secure environment.

Key Benefits

• Security
• Central Processing
• Complete Options
• Quality and reliability
• Large volume capacity

Features List

GPE is a traditional provider of card issuance services to banks and other financial institutions.

• Bank credit and debit cards
• Cards with individual design
• Cards with photos
• Combined cards
• Loyalty schemes
• Identification
• Pre-paid solutions, mobile top-up vouchers
• Private label payment systems
• Imprinter tabs
• User-tailored card usage application, developed by GPE.

A variety of data and/or graphics items may be placed on plastic cards:

• Data – numeric or characters
• Graphic symbols i.e. logos, pictures, identifiers
• Photographs
• Bar codes

The following personalization technologies may be used for required card issuance tasks:

• Embossing and topping
• Indent printing (front&rear)
• Thermal graphic printing (text, bar code, logos, mono or full color print, front&rear, object rotation)
• Retransfer (full-area printing)
• Laser engraving
• Chip initiation and encoding, EMV standards
• Magnetic stripe encoding
• Additional lamination

The following envelopment technologies may be used for required card issuance tasks:

• carrier personalization - up to 5 addressed pages
• affixing cards to carrier forms and its control
• inserting non-addressed leaflets - verification of correct inserting via bar code
• envelopment and sealing
• establishing of distribution packages
• distribution via Post office or approved courier service

How It Works

At implementation the necessary steps are as follows:

Plastic procurement. Customer develops design of cards and orders the supply at plastic manufacturer. GPE is not a plastic manufacturer but we may assist our customers also at this phase. This is a handy service especially for non-financial institutions, as we may provide the required procurement expertise and card know-how for dealing with the manufacturers. For financial institutions there is a list of certified plastic manufacturers available at card associations. Plastic card samples are tested; financial institutions will have their cards certified at associations.

Card issuance options. Scope of card personalization is agreed, magstripe/chip encoding, print lines, color or b/w, photo, retransfer, bar code etc.

Mailing and distribution options. Personalized cards may be sorted, packed, post stamped (Czech Republic Mail only), and distributed either by mail or customer’s preferred delivery service.

Personalization data interchange is agreed between GPE and the customer. Should the customer also use the CMS back-office service, the data interchange is executed internally within GPE’s systems.

As operations begin, the whole production cycle is tested on real plastic cards. For banking applications, certification with card associations may be required at this stage. After successful testing the card issuance requests from customers are processed at agreed terms.

FAQ

What is recommended card distribution method?
There is no general recommendation for card distribution, as it depends heavily on card product targeting, country of delivery, and other features. Within the Czech Republic, Czech Mail is a preferred option. Some financial institutions also prefer distribution in their branch network; cards are thus delivered in agreed packing to a central point of distribution. Courier service is widely used for international delivery.

How is the personalization data transferred?
GPE has committed to highest security standards when processing sensitive data. Therefore a secured data transfer is agreed at implementation phase.

How is personal data protection accomplished?
The data reside in GPE’s protected environment. GPE guarantees that sensitive information will be dealt with at the highest security level. The data is stored in GPE’s Czech Republic operations center, under supervision of card associations, the Czech National Bank, and the Czech Republic’s Office for Personal Data Protection. After processing, client personal data are archived in encrypted form and upon the claim expiry are deleted securely.